Operations Manager
Art Hotel
Job Overview
Location
Victoria Island, Lagos, Nigeria
Salary
NGN 350,000 monthly
Employment Type
Full-time
Work Arrangement
On-site
Sector
Hospitality & Tourism
Experience Level
Mid-level (3-5 years)
Application Deadline
May 10, 2026
About the Company
Job Description
Art Hotel, a premier destination in Lagos, is actively seeking an accomplished Operations Manager to oversee our daily functions and drive operational excellence. This critical role is perfect for a strategic leader who can optimize processes, enhance service delivery, and ensure the seamless coordination of all hotel departments.
As Operations Manager, you will be instrumental in maintaining our high standards of service and efficiency. Your responsibilities will include managing departmental performance, implementing operational strategies, and fostering a collaborative environment to achieve our business objectives and elevate the guest experience.
We are looking for a professional with a robust background in hospitality operations, exceptional problem-solving abilities, and a proven track record in team leadership. Your capacity to streamline workflows, manage resources effectively, and adapt to dynamic operational needs will be key to your success.
Join our dedicated team and play a vital role in shaping the operational success and reputation of Art Hotel. We offer a challenging yet rewarding environment with ample opportunities for professional development and career advancement.
To apply for this role, click the Apply button on this page and follow the instructions.
Required Skills
Key Responsibilities
- Oversee and manage the daily operations of various hotel departments to ensure efficiency and quality.
- Develop and implement operational policies and procedures to optimize service delivery and guest satisfaction.
- Monitor departmental performance against key performance indicators (KPIs) and implement corrective actions.
- Lead, motivate, and develop a high-performing team across different operational areas.
- Manage budgets, control costs, and identify opportunities for revenue enhancement.
- Ensure compliance with health, safety, and regulatory standards.
- Collaborate with the General Manager and other department heads to achieve strategic goals.
Qualifications
- Bachelor’s Degree in Hospitality Management or a related field.
- 2-3 years of experience in a similar role within the hospitality industry.
- Strong communication and organizational skills.
- Proven leadership and team management ability.
- Proficiency in Microsoft Office Suite and hotel management systems, particularly OPERA.
Benefits & Perks
- Service Charge
How to Apply
Use the subject line "Role applied for" when submitting your application.
Join Our Communities
The Nigerian hospitality sector is experiencing significant growth, driven by increased tourism and business travel. This role is pivotal in optimizing guest satisfaction and operational efficiency, leveraging key performance indicators (KPIs) and service charge models. You will implement strategic initiatives, manage cross-functional teams, and utilize advanced hotel management systems like OPERA PMS to streamline processes. Your leadership will directly impact revenue generation, enhance brand reputation, and ensure a superior guest experience, contributing substantially to the hotel's market positioning and profitability within a competitive landscape.
Posted Date
April 25, 2026
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